Frequently Asked Questions
In the USA to ship products fast and safely, we use USPS first class mail with delivery verification. As for international delivery, we ship the products using FedEx with tracking or a local international delivery service with tracking. What's more, we pack all the products thoroughly to save the products. And one more detail is that there aren't any signs of what product is in the parcel.
Is the medicine really harmless?
It's better to check with the doctor if you have any doubts or any questions concerning our products.
How much time should I wait for my parcel?
It takes us about 7-10 business days to ship it if you are in the USA. And it takes us about 10 to 21 business days to ship International parcels using FedEx because, in fact, it depends on customs permission.To make a Pap test you need to give a cell sample from the cervix.
How to pay for the medicine?
Pay for your medicine with the help of such Credit Cards as Visa, Master Card, American Express and Discover Card. As well, you can use Pay Pal or Google Checkout.
Can you give me money back guarantee?
Yes, of course. We give our clients money back guarantee, so you may return the medicine in 90 days. Frankly speaking, we are very proud of the quality of our products, so we hope you'll like them too.
How much of the medicine should I take?
In each packaging you'll find very detailed instruction how to use the medicine. So, you should only follow the instruction.
Can I track the order?
Yes. In some business days you'll get a tracking link in your shipping verification email. So, you should just allow up to 5 businesses for tracking status to come out in our system.
How can I order a new delivery?
To order a new delivery click here: www.websupportcenter.com, then you should log into your account and click on "Click to Ship new Supply".
Can you tell me about terms and conditions of return policy?
Frankly speaking, we are very proud of the quality of our products, so we hope you'll like them too. We give our clients money back guarantee, so you may return the medicine in 90 days if the product wasn't used or opened. But note if you ordered the product through an offer "Buy Three, Get Three Free", you'll have to return all these products together to get your money back. In the situation if you have bought some products and want to return back some of them, you will pay the free of charge product and get your money back on the discount cost for each product based on the whole purchase.
So, to return the product you should only follow to some easy rules: return the product in 90 days of the purchase date; don't open the product if you are going to return it back; but note that we can't return the money for shipping and handling payments.
So, if you want to get your money back, you must acquire Return Authorization or in short RMA. Write your appeal online, describe the order information and, please, point out why you want to return the product. And one more detail, you won't get your money back if you return the medicine with no a RMA number.
Such items as shipping and handling payments aren't returned back. Pack the product thoroughly if you want to return it by mail because now you are answerable for the price of return shipping. But note that we must be given the product in 90 days. And as a result the company has the right to refuse the returns which have been made with any violations. After returning the product, you'll get the money on your card and we'll send a refund check and e-mail verification in the 30 days period.